Return/Refund Policy

Thank you for shopping at The Gift that Gives. If you are not entirely satisfied with your purchase, we're here to help. Please follow these steps to complete a smooth return process.

Returns

  • Before returning, please send us an email to sydney.thegiftthatgives@gmail.com including your name, order number, and reason for the return.

  • You have 30 calendar days to return an item from the date you received it.

  • To be eligible for a return, your item must be unused and in the same condition that you received it.

  • Some materials can easily pick up odors including but not limited to food, perfume, or smoke. Keep the item in its original packaging as much as possible to avoid these scents.  

  • Your item must be in the original packaging.

  • Your item needs to have a copy of the receipt or proof of purchase.

  • If the returned item does not meet the policy standard, we reserve the right to send the item back to you and charge you for the return shipping & handling.

Shipping

  • You are responsible for paying for your own shipping costs for returning your item.

  • Original shipping costs are a nonrefundable service and will be deducted from your refund.

Refunds

  • Once we receive your item, we will inspect it and notify you that we have received your returned item and of the approval or rejection of your refund.

  • A 15% restocking fee per item could be charged to cover inspection and other miscellaneous costs to ensure items are in perfect condition.

  • If your return is approved, we will initiate a refund to your original method of payment.

  • You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Cancellation Policy

We reserve the right to charge a restocking fee for items cancelled after an item has been ordered. This usually occurs after the manufacturer has pulled the item from their warehouse and boxed it up for shipping. If we can stop the order before that, no fees will apply.

Mailing Address:

The Gift that Gives
203 3rd St.
Argusville, ND 58005

The Gift that Gives reserves the right to alter the Return/Refund Policy at any time.